SAGARLAL MEMORIAL Hospital

IN PATIENTS

Tariff & Accommodation :

At Sagarlal, we provide facilities for every income group. Hence, you can find a wide spectrum of accommodations for the in-patients.

Room categories

General ward :

This is a ward with Male (8beds), female (12 beds) and paediatric (4 beds) divisions. Every patient is provided with a common Washroom, bedside locker and attendant chair.

Cubical Room -This a room with a bed and attendant couch, bedside locker and a chair with common washroom.

Double sharing room: This is a room with 2 beds, attendant couch, common wash room.

Single room (A/C): A/c single Room with television, one cot , attendant couch television and a washroom.

Single room (Non A/C): Non A/C single room with one cot, attendants couch and attached washroom.

Deluxe: This is an individual air-conditioned room larger than a single room. It comprises patient cot, attendant couch, television, refrigerator, chairs.

The patients are also requested to keep in mind the following guidelines :

What to Bring

You will need to bring a few items -- such as towel, slippers, pyjamas or a nightgown, toothbrush, toothpaste, and other toiletries or per your need.
Please bring your complete medical record (including list of drugs and medicines you have been taking).
If you are an insurance/credit patient please bring appropriate documentation i.e. referral letter, Employee ID card.

What not to bring

Please do not bring valuables -- as the hospital is not responsible for any personal belongings or money kept in your room.
For the safety of patients, please do not bring any electrical appliances, such as stereos to the hospital. Battery-operated appliances are allowed. Laptops are permitted.
Children below 12 years are not allowed.

Admission for Surgery

Because each patient and each operation is different, your consultant has a specific program outlined for you. You will receive special instructions about food, medication, anesthesia, and other aspects of your surgery. You need to give consent for proposed surgery or procedure.

After your operation, you will be taken to the Post-Anesthesia Care Unit (PACU), a special nursing unit for post-operative recovery. From the PACU, you may be taken to the Critical Care Unit, if you require closer, more intensive monitoring, or to your hospital room.

During Your Stay

During the course of stay in the hospital, the billing executives will provide daily estimate of bill in order to make further payments. On receiving the estimate bill, the patient/attendant will have to deposit the amount in the billing counter.

If a patient is shifted from the wards to any of the critical areas, the accommodation occupied by the patient in the ward has to be vacated forthwith. Retention of accommodation by the attendants is allowed only in exceptional case after obtaining permission of hospital administrator. In such cases, the bed/room tariff will be collected extra. (Not applicable for corporate and insurance patients).

If a patient is permitted to go home while under admission in the hospital, in exceptional cases he has to vacate the accommodation he is occupying failing which tariff as per the bed charges will be collected extra.

A colour tv with remote control will be provided in Single A/ c and Deluxe rooms.

Ayahs/Housekeepers are employed in the ward to help you and to keep the area clean and hygienic.

If required, special Nursing services and Housekeeping Services will be provided on request. Additional services will be charged.

The patients can call the nurse using the Nurse Call system installed in the rooms located beside their beds.

Patient Relation Executive (PRE), a trained volunteer, will visit after your admission. We encourage you to tell him or her about any questions or concerns. To contact PRE please inform ward nurse or call 040 23445502. Patient Relation Executives (PRE) answer your questions.

Please do not give any monetary rewards or tips to any hospital staff.

Admission Procedure :

The admission and billing department functions round the clock.

Allotment of bed/room at Care Hospital is based upon diagnosis/preference/eligibility and availability of room/bed on the day of admission. The Inpatient reception PRE will assist you in the admission process.

Unless you are admitted through the Emergency Department, your scheduled hospital stay will begin at the In-patient reception area located in the ground floor. Each patient will receive an admission folder that includes patient information leaflets. Please take the time to read this important information.

The Emergency/Casualty rooms function 24/7.

At the time of admission, advance payment, basing on the kind of treatment, should be made in cash or with credit cards at the inpatient cash counter. We do not accept cheques.

Patient food charges are included in bed and service charges. Extra diet will be charged separately. However, for some corporates like SCR, BDL, BHEL, ESI NTPC, ECIL, etc. food will be charged.

Charges for lab services, professional visits, surgeries/procedures, medical equipment, etc. will vary as per the category of bed chosen.

At the time of discharge, a final bill is generated by the billing department. The final bill is made only after all the discharge formalities are completed. You may find differences in the final bill and estimate bill. This is due to the fact that certain charges will be levied and shown in the final bill only.

There will be a time lag between your consultant informing you about discharge and the billing section preparing the final bill. For each patient it may vary from 3-4 hrs.

Patients are requested to retain all receipts of deposit/advances made. Original receipt will have to be produced for collecting refunds. Refunds above Rs.10000/- will be refunded by Cheque -- only after two days. At the time of discharge, please handover the checkout slip to the hospital security.

[Deposit Amount, Hospital charges and the above rules are always subject to changes.]

Discharge Procedure

Patient will be discharged once he is medically stable. No unwarranted extension of stay is permitted.

Discharge process is a complex process involving writing discharge summary, typing followed by correction by Resident Consultant, and returning the drugs to pharmacy. All this process added to the billing will take a minimum of 3 hours on an average (for insurance patients it might take even more time). Kindly bear with us.

Insurance/Corporate patients are requested to submit their original documents to the Hospital. Insurance patient will not be discharged until final approval comes from the TPA.

At the time of discharge, please handover the checkout slip to the security.